Mental health support in Chingford and Waltham Forest
Mental Health Supported Living in Waltham Forest
Recovery-focused supported living that helps adults with mental health needs build stability, healthy routines and confidence, so they can live independently and connect with their local community.
- CQC registered provider
- Adults aged 18 to 64
- Local team in Chingford E4
Need help right now?
We are not an emergency service. If you or someone else is in immediate danger, call 999. For urgent mental health support in England, call NHS 111 and select the mental health option. You can also call Samaritans free, day or night, on 116 123.
Support That Believes in Recovery
Living with a mental health condition can affect every part of daily life, from sleep and routines to relationships, work and managing a home. With the right support, people can regain stability and build a life that feels meaningful to them.
At Normanshire, we see the person, not the diagnosis. Our team offers consistent, non-judgemental support that helps people understand their wellbeing, build on their strengths and take steps towards their own goals, at a pace that feels right.
Who We Support
We support adults aged 18 to 64 with mental health needs across Chingford and Waltham Forest, including people who:
Are moving on from hospital or a more supported setting
Want to live independently but need support to stay well
Need help with routines, medication or managing a tenancy
Also have autism, a learning disability or a physical health need
Want to rebuild confidence, connections and purpose
We welcome referrals from social workers, community mental health teams, commissioners and health professionals, as well as enquiries from families and individuals.
How We Support Mental Health and Recovery
Stability and routine
We help people build daily routines around sleep, meals, activity and rest that support their wellbeing.
Recognising early signs
We work with each person to understand their early warning signs and agree what helps when things feel harder.
Medication and health
We support people to manage medication and attend appointments, and we liaise with their care team.
Emotional support
Our team offers a listening ear, encouragement and practical help to manage stress and anxiety.
Tenancy sustainment
We help people manage bills, correspondence and home responsibilities so they can keep their home.
What Day-to-Day Support Can Include
Depending on each person's needs and goals, support can include:
Daily living: cooking, shopping, cleaning and keeping a comfortable home
Health: medication support, appointments and healthy lifestyle choices
Money: budgeting, benefits paperwork and paying bills
Wellbeing: exercise, relaxation, sleep routines and self-care
Personal care: support with washing, dressing and grooming where needed
Education and work: courses, volunteering and returning to work
Social life: reconnecting with family, friends and community groups
Looking for mental health support in Waltham Forest?
Our Approach
Recovery-focused
We focus on hope, strengths and what each person wants from life.
Person-centred planning
Support plans are built with the person, around their goals and preferences.
Non-judgemental and consistent
Familiar faces and a calm, respectful approach help people feel safe and settled.
Working together
With consent, we work closely with families, community mental health teams and GPs.
Building a Life in the Community
Connection and purpose play an important part in good mental health. We support people to:
Enjoy green spaces and exercise, from local parks to Epping Forest
Join community groups, classes and peer support
Explore volunteering, training and work
Rebuild relationships with family and friends
Discover hobbies that bring enjoyment and confidence
Our Referral Process
Get in touch
Call us, send an enquiry or submit a professional referral.
Initial conversation
We talk through needs, goals, current support and funding.
Assessment
We meet the person, and with consent their family and care team, to understand their needs and any risks.
Support plan
We create a person-centred plan together, including what helps when things feel harder.
Support begins
Support starts with a consistent team, and we review progress regularly.
Mental Health Support FAQs
Yes. We work with the hospital and community teams to plan a safe, well-prepared move into supported living.
Discuss Your Support Needs
Tell us about the person and the support they need, and our team will contact you to talk through the next steps.
If there is an immediate risk to life, call 999. For urgent safeguarding concerns, contact Waltham Forest Council's safeguarding team or the police. Please do not share medical records through this form.