Learning disability support in Chingford and Waltham Forest
Practical, patient and person-centred support that helps adults with learning disabilities make their own choices, learn new skills and enjoy an independent life in their own home and community.
- CQC registered provider
- Adults aged 18 to 64
- Local team in Chingford E4

Easy Read: About This Page
We help adults with learning disabilities live in their own home.
You choose how you want to live.
We help with things like cooking, money, travel and making friends.
We listen to you and your family.
We are based in Chingford.
Support That Starts With You
Having a learning disability should never stop someone from living a full and independent life. With the right support, people can manage their own home, make everyday decisions and take part in their community.
At Normanshire, we focus on what each person can do and what they want to achieve. Our team provides clear, patient support, explaining things in a way that makes sense to the individual and giving people time to learn, practise and grow in confidence.
Who We Support
We support adults aged 18 to 64 with learning disabilities across Chingford and Waltham Forest, including people who:
Are moving into their own home or first tenancy
Are leaving a family home, college or another service
Need support with personal care, daily routines or managing a home
Also have autism, a mental health need or a physical health need
Want to build skills for college, volunteering or work
We welcome referrals from social workers, commissioners and health professionals, as well as enquiries from families and individuals.

How We Support People With Learning Disabilities
Clear communication
We use easy read information, pictures, simple language and each person's preferred way of communicating.
Supported decision making
We help people understand their options so they can make their own choices, big and small.
Learning at their own pace
We break tasks into manageable steps and support people to practise until they feel confident.
Staying healthy
We help people attend appointments, manage medication and understand their health, including annual health checks.
Staying safe
We support people to recognise risks, stay safe online and in the community, and know who to ask for help.
What Day-to-Day Support Can Include
Depending on each person's needs and goals, support can include:
Personal care: washing, dressing and grooming with dignity
Home skills: cooking, shopping, cleaning and laundry
Money: budgeting, paying bills and managing a tenancy
Health: medication support and attending appointments
Travel training: learning routes and using local transport safely
Education and work: college, training, volunteering and employment
Social life: friendships, hobbies, clubs and family contact
Looking for learning disability support in Waltham Forest?
Our Approach
Person-centred planning
Support plans are built around each person's strengths, interests and goals.
Choice and control
People decide how they live. We offer options and respect their decisions.
Positive risk-taking
We support people to try new things safely rather than limiting their choices.
Working together
With consent, we work closely with families, social workers and health teams.
A Life Beyond the Home
Independence is about more than managing a home. It is about friendships, purpose and belonging. We support people to:
Join local clubs, groups and activities in Waltham Forest
Attend college courses and vocational training
Explore volunteering and paid work
Keep in touch with family and friends
Discover new hobbies and interests

Our Referral Process
Get in touch
Call us, send an enquiry or submit a professional referral.
Initial conversation
We talk through needs, goals, communication and funding.
Assessment
We meet the person, and with consent their family and professionals, using accessible information.
Support plan
We create a person-centred plan together, in a format the person understands.
Support begins
Support starts with a familiar team, and we review progress regularly.
Learning Disability Support FAQs
Yes. Many people we support have more than one need, and we shape support around the whole person.
Discuss Your Support Needs
Tell us about the person and the support they need, and our team will contact you to talk through the next steps.
If there is an immediate risk to life, call 999. For urgent safeguarding concerns, contact Waltham Forest Council's safeguarding team or the police. Please do not share medical records through this form.